The full automation playbook for Australian retail & ecommerce businesses

Never lose another lead

Email + SMS flow that wins back shoppers who didn’t check out.

Review requests, replenishment reminders and lapsed-customer offers.

Turns email signups into a first purchase with a timed discount and story sequence.

Texts shoppers the moment a big-basket cart goes cold, before they buy elsewhere.

Customers tap “notify me” and get an instant alert the second a sold-out line lands.

Asks for a photo review a few days after delivery, timed so the product’s already in use.

Sends a personal discount around each customer’s birthday and first-purchase anniversary.

Automatically flags your top spenders and gives them first access to new drops and sales.

Tells someone who bought runners last year the moment new runners land.

Nudges customers to spend an unused gift card balance before it expires.

Offers a relevant add-on right after checkout, while the customer’s still deciding.

Pulls your newest reviews and star ratings onto product pages without anyone copy-pasting.

Captures custom order specs on-site and auto-sends a follow-up until the quote’s accepted.

Ships and charges repeat orders on schedule and lets customers skip or swap themselves.

Quote faster, get paid faster

Raises a purchase order to your supplier automatically once stock hits its reorder point.

Reminds wholesale accounts automatically as their payment terms come due.

Gives customers an instant estimated trade-in value from a few questions, no in-store wait.

Lets repeat trade customers place and reorder from a price list themselves, any hour.

Quotes a bulk order price live on-site from quantity breaks, instead of a manual reply.

Walks a new trade account through terms, catalogue and first order without a back-and-forth.

A calendar that runs itself

Builds the weekly roster from your trading hours and staff availability in minutes.

Rosters more staff on for your busiest trading hours based on last year’s sales data.

Texts the customer the second their order’s packed and ready at the counter.

Groups same-day local orders into an efficient delivery run instead of one-off trips.

Lets customers book a fitting or styling session online instead of calling to check availability.

Lets customers pick their own delivery or installation slot instead of a back-and-forth call.

Kill the admin & data entry

Keeps channels in sync and flags reorders before you sell out.

Generates/refreshes listings from specs in minutes, not hours.

Customers start a return, print their own label and get refunded by your rules automatically.

Picks the cheapest carrier per order and prints labels in a batch instead of one by one.

Shows customers live shipping costs from multiple carriers instead of one flat estimate.

Flags when one store’s overstocked and another’s about to sell out of the same line.

Turns a spec sheet into on-brand product titles and descriptions for a whole new range at once.

Keeps your ad feed’s prices, stock and images matched to your store — no manual re-upload.

Keeps eBay, Amazon and Catch listings and stock levels matched to your Shopify store.

Scores each order for fraud risk before it ships, so you catch stolen-card orders early.

Tells you what to reorder per store based on actual sell-through, not a gut-feel count.

Matches every Shopify payout to the right sales, fees and tax lines in Xero automatically.

Matches till takings to your accounts every close, instead of a manual count-up.

Stop answering the same questions

Answers the top 10 repeat questions 24/7 and deflects tickets.

Lets customers check “where’s my order” themselves instead of emailing you.

Drafts a reply to every incoming ticket from your order and policy data — you approve, send.

Opens a chat automatically when a shopper stalls on shipping or sizing info.

Fills your canned replies with the customer’s real order details instead of generic text.

Tags and routes tickets by urgency and topic so refunds don’t sit behind “what colour is this”.

Texts or emails the customer at each step of their return, so they stop asking you.

Know your numbers without the paperwork

Flags lines that haven’t sold in 60+ days so you can discount or bundle them out.

Emails you real margin by product, not just revenue, every Monday morning.

Tracks competitor prices on your key lines and flags when you’re under or overpriced.

Calculates each staff member’s sales and commission automatically from till data.